Troubleshooting
When something is not working.
Articles
- Notifications are not arriving
Pamojah can only notify you when your iPhone allows notifications for Pamojah and the switch for that kind of alert is on in the app. Check the iPhone setting first, then Pamojah's own switches.
- Location permission for Drops
Placing a Drop and seeing Drops near you need your iPhone's location. If it is off, tap Open Settings where Pamojah says so, then choose While Using the App under Location. Choose Always if you want Nearby Drops alerts while the app is closed.
- Trouble signing in
On the Log In screen, enter your email or username and your password. "Invalid credentials" means one of them is wrong. If you forgot your password, tap "Forgot password?" and Pamojah emails you a code to choose a new one.